Thank you for shopping with us at Anjum's Kitchen. We want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, please review our return policy below to understand how to proceed with returns and exchanges.
Timeframe: You may return most items within 30 days of the delivery date. Condition: Items must be returned in their original, unused condition with all tags and packaging intact. Exceptions: Certain items are non-returnable, including but not limited to perishable goods, customized products, and gift cards.
Contact Us: Please contact our customer service team at [customer.service@example.com] or call us at [Your Phone Number] to initiate a return request.
Return Authorization: Our team will provide you with a Return Authorization Number and instructions for sending the item back to us.
Packaging: Carefully pack the item in its original packaging. Include a copy of your receipt or order confirmation and the Return Authorization Number.
Costs: Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective item. Label: We will provide a return shipping label if the return is due to our error or a defective product. If you are returning for other reasons, you will need to arrange and pay for return shipping.
Refunds: Once we receive your return, we will inspect the item and process a refund to your original method of payment. Please allow 7-10 business days for the refund to appear in your account. Exchanges: If you wish to exchange an item for a different size or color, please contact us to arrange the exchange. The new item will be shipped to you once we receive the original item.
If you receive a damaged or defective item, please contact us immediately at [customer.service@example.com] with your order number and details of the issue. We will arrange for a replacement or refund as soon as possible.